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| 1 | <?php |
| 2 | |
| 3 | declare(strict_types=1); |
| 4 | |
| 5 | /** @license For full copyright and license information, please see the LICENSE.md file. */ |
| 6 | |
| 7 | namespace App\Modules\Mail\Application\Service\Association; |
| 8 | |
| 9 | defined('AMMONLY_APP') || exit('Direct script access is forbidden.'); |
| 10 | |
| 11 | use PDO; |
| 12 | |
| 13 | /** |
| 14 | * Enterprise Email Context CRM Entity Resolver. |
| 15 | * |
| 16 | * Discovers and queries related CRM entities (Company, Contact, Ticket, Contract, Project) |
| 17 | * based on candidate email addresses, RFC subject markers, and relational links. |
| 18 | * |
| 19 | * @package App\Modules\Mail\Application\Service\Association |
| 20 | */ |
| 21 | final readonly class EmailContextCrmResolver |
| 22 | { |
| 23 | private const string ROUTE_COMPANIES = '/companies/'; |
| 24 | private const string ROUTE_TICKETS = '/tickets/'; |
| 25 | private const string ROUTE_CONTRACTS = '/contracts/'; |
| 26 | /** |
| 27 | * EmailContextCrmResolver constructor. |
| 28 | * |
| 29 | * @param PDO $pdo Database connection handle. |
| 30 | * @param string $tablePrefix Database table prefix (e.g. 'a_'). |
| 31 | */ |
| 32 | public function __construct( |
| 33 | private PDO $pdo, |
| 34 | private string $tablePrefix = 'a_' |
| 35 | ) { |
| 36 | } |
| 37 | |
| 38 | /** |
| 39 | * Resolves contact matching any of the candidate email addresses. |
| 40 | * |
| 41 | * @param array<string> $addresses Candidate email addresses. |
| 42 | * @return array{id: int, name: string, email: string, url: string}|null |
| 43 | */ |
| 44 | public function resolveContact(array $addresses): ?array |
| 45 | { |
| 46 | if ($addresses === []) { |
| 47 | return null; |
| 48 | } |
| 49 | |
| 50 | $table = $this->tablePrefix . 'mod_contacts_records'; |
| 51 | $sql = "SELECT `id`, `first_name`, `last_name`, `email` " |
| 52 | . "FROM `{$table}` WHERE (`email` = :e1 OR `secondary_email` = :e2) LIMIT 1"; |
| 53 | |
| 54 | $stmt = $this->pdo->prepare($sql); |
| 55 | foreach ($addresses as $email) { |
| 56 | $stmt->execute([':e1' => $email, ':e2' => $email]); |
| 57 | $row = $stmt->fetch(PDO::FETCH_ASSOC); |
| 58 | if ($row !== false) { |
| 59 | $id = (int) $row['id']; |
| 60 | $name = trim($row['first_name'] . ' ' . $row['last_name']); |
| 61 | return [ |
| 62 | 'id' => $id, |
| 63 | 'name' => $name !== '' ? $name : (string) $row['email'], |
| 64 | 'email' => (string) $row['email'], |
| 65 | 'url' => '/contacts/' . $id, |
| 66 | ]; |
| 67 | } |
| 68 | } |
| 69 | |
| 70 | return null; |
| 71 | } |
| 72 | |
| 73 | /** |
| 74 | * Resolves company matching via contact relationship or email address. |
| 75 | * |
| 76 | * @param int|null $contactId Resolved contact ID. |
| 77 | * @param array<string> $allAddresses Candidate email addresses. |
| 78 | * @return array{id: int, name: string, url: string}|null |
| 79 | */ |
| 80 | public function resolveCompany(?int $contactId, array $allAddresses): ?array |
| 81 | { |
| 82 | $cmpTable = $this->tablePrefix . 'mod_companies_records'; |
| 83 | |
| 84 | if ($contactId !== null && $contactId > 0) { |
| 85 | $relTable = $this->tablePrefix . 'rel_companies_contacts_records'; |
| 86 | $sql = "SELECT c.`id`, c.`name` FROM `{$relTable}` r " |
| 87 | . "JOIN `{$cmpTable}` c ON c.`id` = r.`company_id` " |
| 88 | . "WHERE r.`contact_id` = :cid LIMIT 1"; |
| 89 | $stmt = $this->pdo->prepare($sql); |
| 90 | $stmt->execute([':cid' => $contactId]); |
| 91 | $row = $stmt->fetch(PDO::FETCH_ASSOC); |
| 92 | if ($row !== false) { |
| 93 | $id = (int) $row['id']; |
| 94 | return ['id' => $id, 'name' => (string) $row['name'], 'url' => self::ROUTE_COMPANIES . $id]; |
| 95 | } |
| 96 | } |
| 97 | |
| 98 | $sql = "SELECT `id`, `name` FROM `{$cmpTable}` WHERE `email` = :em LIMIT 1"; |
| 99 | $stmt = $this->pdo->prepare($sql); |
| 100 | foreach ($allAddresses as $email) { |
| 101 | $stmt->execute([':em' => $email]); |
| 102 | $row = $stmt->fetch(PDO::FETCH_ASSOC); |
| 103 | if ($row !== false) { |
| 104 | $id = (int) $row['id']; |
| 105 | return ['id' => $id, 'name' => (string) $row['name'], 'url' => self::ROUTE_COMPANIES . $id]; |
| 106 | } |
| 107 | } |
| 108 | |
| 109 | return null; |
| 110 | } |
| 111 | |
| 112 | /** |
| 113 | * Resolves subprocess (support ticket or task) by prefix or company link. |
| 114 | * |
| 115 | * @param string $subject Email subject line. |
| 116 | * @param string $textBody Email text body. |
| 117 | * @param int|null $companyId Linked company ID. |
| 118 | * @return array{id: int, type: string, name: string, url: string, contract_id: ?int, project_id: ?int}|null |
| 119 | */ |
| 120 | public function resolveSubprocess(string $subject, string $textBody, ?int $companyId): ?array |
| 121 | { |
| 122 | $tckTable = $this->tablePrefix . 'mod_tickets_records'; |
| 123 | |
| 124 | if (preg_match('/(?:\[#|\b)(TICK-\d{4,5}(?:-\d+)?)(?:\]|\b)/i', $subject . ' ' . $textBody, $m)) { |
| 125 | $stmt = $this->pdo->prepare( |
| 126 | "SELECT `id`, `ticket_no`, `subject`, `contract_id` FROM `{$tckTable}` " |
| 127 | . "WHERE `ticket_no` = :no LIMIT 1" |
| 128 | ); |
| 129 | $stmt->execute([':no' => strtoupper($m[1])]); |
| 130 | $row = $stmt->fetch(PDO::FETCH_ASSOC); |
| 131 | if ($row !== false) { |
| 132 | $id = (int) $row['id']; |
| 133 | return [ |
| 134 | 'id' => $id, |
| 135 | 'type' => 'ticket', |
| 136 | 'name' => $row['ticket_no'] . ' ' . $row['subject'], |
| 137 | 'url' => self::ROUTE_TICKETS . $id, |
| 138 | 'contract_id' => !empty($row['contract_id']) ? (int) $row['contract_id'] : null, |
| 139 | 'project_id' => null, |
| 140 | ]; |
| 141 | } |
| 142 | } |
| 143 | |
| 144 | if ($companyId !== null && $companyId > 0) { |
| 145 | $stmt = $this->pdo->prepare( |
| 146 | "SELECT `id`, `ticket_no`, `subject`, `contract_id` FROM `{$tckTable}` " |
| 147 | . "WHERE `company_id` = :cid ORDER BY `id` DESC LIMIT 1" |
| 148 | ); |
| 149 | $stmt->execute([':cid' => $companyId]); |
| 150 | $row = $stmt->fetch(PDO::FETCH_ASSOC); |
| 151 | if ($row !== false) { |
| 152 | $id = (int) $row['id']; |
| 153 | return [ |
| 154 | 'id' => $id, |
| 155 | 'type' => 'ticket', |
| 156 | 'name' => $row['ticket_no'] . ' ' . $row['subject'], |
| 157 | 'url' => self::ROUTE_TICKETS . $id, |
| 158 | 'contract_id' => !empty($row['contract_id']) ? (int) $row['contract_id'] : null, |
| 159 | 'project_id' => null, |
| 160 | ]; |
| 161 | } |
| 162 | } |
| 163 | |
| 164 | return null; |
| 165 | } |
| 166 | |
| 167 | /** |
| 168 | * Resolves process (project or contract) linked to ticket or company. |
| 169 | * |
| 170 | * @param array<string, mixed>|null $subprocess Resolved subprocess. |
| 171 | * @param int|null $companyId Linked company ID. |
| 172 | * @return array{id: int, type: string, name: string, url: string}|null |
| 173 | */ |
| 174 | public function resolveProcess(?array $subprocess, ?int $companyId): ?array |
| 175 | { |
| 176 | if (!empty($subprocess['contract_id'])) { |
| 177 | $contract = $this->fetchContractRecord((int) $subprocess['contract_id']); |
| 178 | if ($contract !== null) { |
| 179 | return $contract; |
| 180 | } |
| 181 | } |
| 182 | |
| 183 | if ($companyId !== null && $companyId > 0) { |
| 184 | return $this->resolveCompanyProjectOrContract($companyId); |
| 185 | } |
| 186 | |
| 187 | return null; |
| 188 | } |
| 189 | |
| 190 | private function resolveCompanyProjectOrContract(int $companyId): ?array |
| 191 | { |
| 192 | $prjTable = $this->tablePrefix . 'mod_projects_records'; |
| 193 | $stmt = $this->pdo->prepare( |
| 194 | "SELECT `id`, `project_name` FROM `{$prjTable}` WHERE `company_id` = :cid " |
| 195 | . "ORDER BY `id` DESC LIMIT 1" |
| 196 | ); |
| 197 | $stmt->execute([':cid' => $companyId]); |
| 198 | $row = $stmt->fetch(PDO::FETCH_ASSOC); |
| 199 | if ($row !== false) { |
| 200 | $id = (int) $row['id']; |
| 201 | return [ |
| 202 | 'id' => $id, |
| 203 | 'type' => 'project', |
| 204 | 'name' => (string) $row['project_name'], |
| 205 | 'url' => '/projects/' . $id, |
| 206 | ]; |
| 207 | } |
| 208 | |
| 209 | $ctrTable = $this->tablePrefix . 'mod_contracts_records'; |
| 210 | $stmt = $this->pdo->prepare( |
| 211 | "SELECT `id`, `contract_name` FROM `{$ctrTable}` WHERE `company_id` = :cid " |
| 212 | . "ORDER BY `id` DESC LIMIT 1" |
| 213 | ); |
| 214 | $stmt->execute([':cid' => $companyId]); |
| 215 | $row = $stmt->fetch(PDO::FETCH_ASSOC); |
| 216 | if ($row !== false) { |
| 217 | $id = (int) $row['id']; |
| 218 | return [ |
| 219 | 'id' => $id, |
| 220 | 'type' => 'contract', |
| 221 | 'name' => (string) $row['contract_name'], |
| 222 | 'url' => self::ROUTE_CONTRACTS . $id, |
| 223 | ]; |
| 224 | } |
| 225 | |
| 226 | return null; |
| 227 | } |
| 228 | |
| 229 | /** |
| 230 | * Fetches company record by primary key. |
| 231 | * |
| 232 | * @param int $id Company record ID. |
| 233 | * @return array{id: int, name: string, url: string}|null |
| 234 | */ |
| 235 | public function fetchCompanyRecord(int $id): ?array |
| 236 | { |
| 237 | $table = $this->tablePrefix . 'mod_companies_records'; |
| 238 | $stmt = $this->pdo->prepare("SELECT `id`, `name` FROM `{$table}` WHERE `id` = :id LIMIT 1"); |
| 239 | $stmt->execute([':id' => $id]); |
| 240 | $row = $stmt->fetch(PDO::FETCH_ASSOC); |
| 241 | if ($row === false) { |
| 242 | return null; |
| 243 | } |
| 244 | |
| 245 | return ['id' => (int) $row['id'], 'name' => (string) $row['name'], 'url' => self::ROUTE_COMPANIES . $id]; |
| 246 | } |
| 247 | |
| 248 | /** |
| 249 | * Fetches contact record by primary key. |
| 250 | * |
| 251 | * @param int $id Contact record ID. |
| 252 | * @return array{id: int, name: string, email: string, url: string}|null |
| 253 | */ |
| 254 | public function fetchContactRecord(int $id): ?array |
| 255 | { |
| 256 | $table = $this->tablePrefix . 'mod_contacts_records'; |
| 257 | $stmt = $this->pdo->prepare( |
| 258 | "SELECT `id`, `first_name`, `last_name`, `email` FROM `{$table}` WHERE `id` = :id LIMIT 1" |
| 259 | ); |
| 260 | $stmt->execute([':id' => $id]); |
| 261 | $row = $stmt->fetch(PDO::FETCH_ASSOC); |
| 262 | if ($row === false) { |
| 263 | return null; |
| 264 | } |
| 265 | $name = trim($row['first_name'] . ' ' . $row['last_name']); |
| 266 | |
| 267 | return [ |
| 268 | 'id' => (int) $row['id'], |
| 269 | 'name' => $name !== '' ? $name : (string) $row['email'], |
| 270 | 'email' => (string) $row['email'], |
| 271 | 'url' => '/contacts/' . $id, |
| 272 | ]; |
| 273 | } |
| 274 | |
| 275 | /** |
| 276 | * Fetches ticket record by primary key. |
| 277 | * |
| 278 | * @param int $id Ticket record ID. |
| 279 | * @return array{id: int, type: string, name: string, url: string}|null |
| 280 | */ |
| 281 | public function fetchTicketRecord(int $id): ?array |
| 282 | { |
| 283 | $table = $this->tablePrefix . 'mod_tickets_records'; |
| 284 | $stmt = $this->pdo->prepare( |
| 285 | "SELECT `id`, `ticket_no`, `subject` FROM `{$table}` WHERE `id` = :id LIMIT 1" |
| 286 | ); |
| 287 | $stmt->execute([':id' => $id]); |
| 288 | $row = $stmt->fetch(PDO::FETCH_ASSOC); |
| 289 | if ($row === false) { |
| 290 | return null; |
| 291 | } |
| 292 | |
| 293 | return [ |
| 294 | 'id' => (int) $row['id'], |
| 295 | 'type' => 'ticket', |
| 296 | 'name' => $row['ticket_no'] . ' ' . $row['subject'], |
| 297 | 'url' => self::ROUTE_TICKETS . $id, |
| 298 | ]; |
| 299 | } |
| 300 | |
| 301 | /** |
| 302 | * Fetches project record by primary key. |
| 303 | * |
| 304 | * @param int $id Project record ID. |
| 305 | * @return array{id: int, type: string, name: string, url: string}|null |
| 306 | */ |
| 307 | public function fetchProjectRecord(int $id): ?array |
| 308 | { |
| 309 | $table = $this->tablePrefix . 'mod_projects_records'; |
| 310 | $stmt = $this->pdo->prepare( |
| 311 | "SELECT `id`, `project_name` FROM `{$table}` WHERE `id` = :id LIMIT 1" |
| 312 | ); |
| 313 | $stmt->execute([':id' => $id]); |
| 314 | $row = $stmt->fetch(PDO::FETCH_ASSOC); |
| 315 | if ($row === false) { |
| 316 | return null; |
| 317 | } |
| 318 | |
| 319 | return [ |
| 320 | 'id' => (int) $row['id'], |
| 321 | 'type' => 'project', |
| 322 | 'name' => (string) $row['project_name'], |
| 323 | 'url' => '/projects/' . $id, |
| 324 | ]; |
| 325 | } |
| 326 | |
| 327 | /** |
| 328 | * Fetches contract record by primary key. |
| 329 | * |
| 330 | * @param int $id Contract record ID. |
| 331 | * @return array{id: int, type: string, name: string, url: string}|null |
| 332 | */ |
| 333 | public function fetchContractRecord(int $id): ?array |
| 334 | { |
| 335 | $table = $this->tablePrefix . 'mod_contracts_records'; |
| 336 | $stmt = $this->pdo->prepare( |
| 337 | "SELECT `id`, `contract_name` FROM `{$table}` WHERE `id` = :id LIMIT 1" |
| 338 | ); |
| 339 | $stmt->execute([':id' => $id]); |
| 340 | $row = $stmt->fetch(PDO::FETCH_ASSOC); |
| 341 | if ($row === false) { |
| 342 | return null; |
| 343 | } |
| 344 | |
| 345 | return [ |
| 346 | 'id' => (int) $row['id'], |
| 347 | 'type' => 'contract', |
| 348 | 'name' => (string) $row['contract_name'], |
| 349 | 'url' => self::ROUTE_CONTRACTS . $id, |
| 350 | ]; |
| 351 | } |
| 352 | } |